Reviews Engine
Generate More 5-Star Reviews, Without Friction
Turn positive customer experiences into public reviews while privately routing negative feedback to your team for internal follow-up and resolution.
Turn Happy Customers Into Public Reviews
Customers can quickly complete a short feedback flow through a QR code or direct link after their visit. Positive experiences are guided toward public review platforms like Google to help strengthen your restaurant’s online reputation.
Consistent review collection helps improve visibility, strengthen trust, and create a stronger online presence over time.
Consistent review collection helps improve visibility, strengthen trust, and create a stronger online presence over time.
Catch Negative Feedback Before It Goes Public
When a customer reports a poor experience, feedback is routed internally to your restaurant instead of being pushed publicly — giving your team an opportunity to review, respond, and improve the situation directly.
Frequently Asked Quesstions
Have questions?
Quick answers to help you get the most out of our platform.
How does Reviews Engine help increase positive reviews?
Customers with positive experiences are guided through a streamlined review flow that encourages public reviews on platforms like Google.
What happens when a customer leaves negative feedback?
Negative feedback is routed privately to your restaurant for internal review rather than being pushed publicly.
How do customers access the review flow?
Restaurants can share review flows using QR codes, direct links, email/SMS campaigns, or post-visit follow-ups.
Does the system generate review text automatically?
Yes. AI-assisted review drafts help customers leave faster, more detailed reviews based on their feedback.
Can this work across multiple locations?
Yes. Reviews Engine supports multi-location review collection and management workflows.
