Website Agreement
This Privacy Policy explains how information may be collected, used, stored, processed, and disclosed when businesses interact with ServiceStandard.
Information We Collect
We may collect information including:
- Name, business name, and contact information
- Account and onboarding information
- Billing and subscription information
- Restaurant operational and platform usage data
- Support requests and communications
- Device, browser, and website analytics information
- Data connected through third-party integrations
Depending on platform usage, ServiceStandard may also process operational information related to restaurant activity, workflows, reporting, customer interactions, reservations, ordering systems, or related business operations.
How Information Is Used
Information may be used to:
- Operate, maintain, and improve the platform
- Provide onboarding, support, and managed services
- Deliver platform functionality and integrations
- Improve automation, analytics, and AI-assisted features
- Monitor system performance and platform reliability
- Communicate updates, operational notices, and service information
- Protect platform security and prevent misuse
- Comply with applicable legal and regulatory obligations
ServiceStandard does not sell personal information.
Restaurant Intelligence & AI Features
ServiceStandard may use automation, analytics, machine learning, and AI-assisted technologies to support operational visibility, reporting, workflow optimization, and platform functionality.
Insights or recommendations generated through the platform are intended to support business operations and should not be interpreted as professional, financial, legal, or business advice.
Data Storage & Infrastructure
Platform information may be stored using cloud infrastructure, hosting providers, and third-party technology services used to operate ServiceStandard.
Reasonable administrative, organizational, and technical safeguards are implemented to help protect information against unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be fully secure.
Third-Party Services & Integrations
ServiceStandard may integrate with or rely on third-party platforms, including point-of-sale systems, analytics providers, communication tools, hosting providers, and operational software services.
We are not responsible for the privacy practices, uptime, content, or security policies of third-party providers.
Data Sharing
Information may be shared with trusted service providers, infrastructure partners, contractors, or technology vendors involved in operating or supporting the platform.
Information may also be disclosed where required by law, regulation, legal process, or to protect the security, rights, or operations of ServiceStandard.
Data Access & Export Requests
Businesses may request access to or export of certain business-related data associated with their account, subject to reasonable verification and operational limitations.
Cookies & Analytics
Our website and platform may use cookies, analytics technologies, and similar tracking tools to improve functionality, monitor usage, and enhance user experience.
Users may modify browser settings to limit certain tracking technologies, though portions of the platform may not function properly as a result.
Future Services
ServiceStandard may expand or modify its services over time, including the introduction of additional software features, integrations, operational tools, hardware offerings, analytics capabilities, AI systems, or related services.
This Privacy Policy applies to such services unless otherwise stated.
Data Retention
Information may be retained for as long as reasonably necessary to operate services, maintain operational records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on applicable jurisdiction, users may have certain rights related to their information, including rights to access, correction, deletion, or restriction of certain data processing activities.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes to the platform, operational practices, technology, or legal requirements.
Continued use of ServiceStandard following updates constitutes acceptance of the revised policy.
Contact
Questions regarding this Privacy Policy may be submitted through ServiceStandard.